ProLink Platform — Patient App
9:41
●●●
WiFi
🔋
🚐
ProLink
Ambulatory transport,
door through door.
Sign In to My Account
Create New Account
‹
ProLink
Welcome back 👋
Sign in to book your accessible ride
Auth via AWS Cognito · Encrypted
Phone Number or Email
Password
Forgot password?
Sign In
or continue with
📱 Phone OTP
🍎 Apple ID
Don't have an account?
Sign Up
‹
ProLink
Create account
Set up your ProLink patient profile
Secured by AWS Cognito + SNS Verification
First Name
Last Name
Date of Birth
Phone Number
Email Address
Home Address
Vehicle Preference
Toyota Prius (Sedan)
Toyota RAV4 (SUV)
No Preference
Password
By creating an account you agree to our
Terms of Service
and
Privacy Policy
. Your health information is protected under HIPAA.
Create My Account
Already have an account?
Sign In
ProLink
🔔
Good morning,
John Doe 👋
Quick Book a Ride
Where are you going?
→
Ride Active
4 min away
🧑✈️
Marcus T.
Toyota RAV4 · ABC-1234 · ⭐ 4.9
Tap to track your ride →
Quick Actions
📋
Book a Ride
Schedule now or advance
📍
Track Ride
Live GPS location
🗂
Trip History
View past rides
📞
Call Support
24/7 dispatch line
Recent Trips
See all
✅
Northwestern Hospital → Home
Mar 10 · 2:30 PM · Marcus T.
$25.20
Completed
📅
Home → Walgreens Pharmacy
Mar 12 · 10:00 AM · Upcoming
$10.80
Scheduled
✅
Rush Medical → Home
Mar 6 · 4:15 PM · Sarah K.
$33.00
Completed
🔔
SMS Notifications Active
You'll receive real-time ride updates via AWS SNS to +1(555)···4821
🏠
Home
📋
Book
🗂
Trips
👤
Profile
‹
Book a Ride
Pickup
Drop-off
Estimated Distance (Miles)
🔄 Trip Type
➡️
One-Way
Single trip
🔄
Round Trip
Return included
Return Pickup Time
Scheduled time
Will Call
ℹ️ Will Call: Dispatch notified. Driver waits for your call.
📅 Schedule
Date
Pickup Time
🚘 Vehicle Preference
🚘
Prius
Sedan
🚙
RAV4
SUV
👥 Companion / Caregiver
No extra charge
📝 Driver Notes
Estimated Fare • $6.00/mile flat
Distance
—
Rate
$6.00 / mile
Service fee
$0.00
Total (prepaid)
—
No surge pricing · Route via AWS Route Optimization
Booking via AWS API Gateway → Lambda → DynamoDB
Review & Confirm Ride →
‹
Confirm Booking
♿
Review Your Ride
Please confirm all details before booking
Trip Details
Pickup
—
Drop-off
—
Date & Time
—
Trip Type
One-Way
Vehicle Pref
Toyota Prius
Companion
No
Fare Breakdown
Distance
—
Rate
$6.00 / mile (flat)
Surge pricing
None — ever
Total
—
🧑✈️
Marcus T.
Toyota RAV4 · ABC-1234
✓ CPR
✓ First Aid
✓ Special Needs
💳 Payment will be processed via Stripe before your ride. You'll receive a confirmation SMS via AWS SNS.
✓ Confirm & Pay $
0.00
North Side
City Center
West Loop
Your Pickup
Northwestern Hosp.
🚐
Live Tracking
‹
🟢
Driver on the way · 4 min
🧑✈️
Marcus T.
Toyota RAV4 · ABC-1234 · ⭐ 4.9
CPR Certified
Special Needs
4
min away
Trip Progress
12%
Home Address
Pickup
Northwestern Memorial Hospital
Drop-off
🚪
Door-through-door service. Marcus will meet you at your front door and assist all the way inside.
📞 Call Driver
💬 Message
👁 Share Trip
✕ Cancel
My Trips
All
Completed
Scheduled
Cancelled
🏠
Home
📋
Book
🗂
Trips
👤
Profile
👤
John Doe
Patient ID: PL-2847-CHI
🚶 Ambulatory VIP
Account
👤
Personal Info
Name, DOB, contact details
›
♿
Mobility Profile
Aid type, special requirements
›
👥
Caregiver Access
Share trips with family
›
Payments & Receipts
💳
Payment Methods
Stripe · Cards on file
›
🧾
Trip History & Receipts
View all past rides
›
Notifications
🔔
SMS Alerts (AWS SNS)
Ride updates via text
›
📱
Push Notifications
Driver arrival, delays
›
Support
📞
Call Dispatch
24/7 support line
›
⚠️
Emergency Contact
Set your emergency person
›
🚪
Sign Out
›
ProLink v2.1.0 · HIPAA Compliant
AWS Cognito · DynamoDB · S3 · SNS
NEMT Certified Platform
🏠
Home
📋
Book
🗂
Trips
👤
Profile
Connecting to ProLink…
Secured by AWS Cognito
Cancel this ride?
Your driver Marcus T. is 4 minutes away. Cancelling now may incur a $5 fee.
Yes, Cancel Ride
Keep My Ride
✅
Done